1.  Analytical thinking and innovation

2.  Active learning and learning strategies

3.  Complex problem-solving

4.  Critical thinking and analysis

5.  Creativity, originality and initiative

6.  Leadership and social influence

7.  Technological monitoring and control

8.  Technology design and programming

9.  Resilience, stress tolerance and flexibility

10.  Reasoning, problem-solving and ideation

11.  Emotional intelligence

12.  Troubleshooting and user experience

13.  Service orientation

14.  Systems analysis and evaluation

15.  Persuasion and negotiation